INSIGHTS
When Growth Gets Harder, Get Closer to Your Customer
What do you do when the market feels…uncertain?
Most companies pull back. Slow spending. Cut costs. Wait and see. But there's a counterintuitive play that separates the strategic from the reactive: lean in where it counts.
The strategy is simpler than you think: invite your best customers to the table and listen.
A customer advisory board is one of the most valuable strategic levers an organization can have in its arsenal.
Turn Customer Feedback into Your Competitive Edge
The most innovative companies don't just listen to their customers – they systematically engage them in shaping the future. A well-structured Customer Advisory Board (CAB) can hold the key to your next breakthrough.